SnapSave respects the intellectual-property rights of others and expects users to do the same. This policy explains how rights-holders can notify us of alleged infringement and how we respond, consistent with the U.S. Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, and comparable laws elsewhere.

SnapSave is a tool that helps users fetch publicly available media for personal use. We do not upload, host, cache, index or store that media on our servers; it remains on the servers of the source platform where it was published. We act only as a technical conduit at the user’s request, and the link is discarded after the download is prepared.

If you are a copyright owner, or authorised to act on behalf of one, and you believe the Service has been used to infringe your work, please send us a written notice through our contact page with the subject line “DMCA Notice”. So we can act quickly, include every element listed below.

Under § 512(c)(3), your notice must contain all of the following:

• A physical or electronic signature of the copyright owner or a person authorised to act on their behalf.
• Identification of the copyrighted work claimed to have been infringed (or a representative list, if multiple).
• Identification of the material that is claimed to be infringing and information reasonably sufficient to locate it — ideally the exact URL(s).
• Your contact information (name, mailing address, and a means by which we can reach you).
• A statement that you have a good-faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the owner or are authorised to act on the owner’s behalf.

Submit notices and counter-notices through our contact page. Our designated agent reviews each submission. Incomplete notices may not be actionable, so please include all required elements.

• We review the notice for completeness.
• Where the material is within our control, we act expeditiously to disable access to or remove the identified material, or take other appropriate action.
• Because the underlying media is hosted by the source platform, the most effective remedy is often a notice to that platform; we will direct you where appropriate.
• We may forward your notice (including your contact details) to the relevant user or platform as part of the process.

If you believe your material was removed or disabled by mistake or misidentification, you may submit a counter-notice through our contact page including:

• Your physical or electronic signature.
• Identification of the material and the location at which it appeared before it was removed or disabled.
• A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
• Your name, address and telephone number, and a statement that you consent to the jurisdiction of the appropriate court and will accept service of process from the complaining party.

Where applicable, we may restore the material in a reasonable time unless the original complainant files a court action seeking to restrain the activity. We do not provide legal advice and cannot decide the merits of a dispute between parties.

Consistent with § 512(i), we will, in appropriate circumstances and at our discretion, restrict or terminate access for users who are the subject of repeated, valid infringement notices.

If your complaint concerns a trademark, right of publicity, or other (non-copyright) right, please still use our contact page and clearly describe the right, the material and the basis for your complaint.

If material relates to your personal data or privacy, you may also use our contact page to request removal or to exercise a right under our Privacy Policy.

Under § 512(f), any person who knowingly materially misrepresents that material is infringing, or that it was removed or disabled by mistake, may be liable for damages, including costs and attorneys’ fees. Please be certain of your claim before submitting a notice or counter-notice.

Our designated agent receives copyright notices via the contact page. Rights-holders should include full details so we can act promptly. (We recommend rights-holders also notify the source platform directly, since it hosts the content.)

We welcome good-faith notices from rights-holders in any country. Please provide the equivalent information required above so we can evaluate and act on your request under applicable law.